Terms of service
TERMS AND CONDITIONS
Conditions and Services.
Welcome to our website www.10decimistore.it. Access and use of www.10decimistore.it are activities regulated by these conditions of use (“General Conditions of Use”). Access to and use of this website presupposes the reading, knowledge and acceptance of these General Conditions of Use as well as the Privacy section and their mandatory nature.
This website is operated and maintained by 10 Decimi S.R.L.. 10 Decimi S.R.L. is registered in the Bari Company Register BA-605253, C.F. and VAT number 08115100722, share capital of Euro 50,000.00 fully paid up. The headquarters of 10 Decimi S.R.L. is in Italy, in Via Putignani n° 96, 70122 Bari. If the services within the website are created by 10 Decimi S.R.L. it will be understood that the General Conditions of Use will regulate the relationship between the user and the latter company.
We remind you that the services you can access through the website, as well as any new use of the same with respect to their current use, such as the launch of new services by 10 Decimi S.R.L, will be subject to the General Conditions of Use. The user acknowledges that 10 Decimi S.R.L. does not assume any responsibility regarding the availability and use of the services.
Remember that you can always contact 10 Decimi S.R.L. (www.10decimistore.it) by email through the Contact section (info@10decimistore.it)
For any other legal information, please see the Privacy sections of 10decimistore.it
10 Decimi S.R.L may modify or simply update, at its sole discretion, in whole or in part, these General Conditions of Use as well as the documents referred to therein. changes and updates to the General Conditions of Use will be binding as soon as they are published on the website in this same section.
We therefore ask you to regularly access this section to check the publication of the most recent and updated General Conditions of Use of www.10decimistore.it
We inform you that the General Conditions of Use are subject to the provisions contained in Legislative Decree 6 September 2005, n. 206 (“Consumer Code”) art. 66-bis and, in particular, to the provisions of Section II of the Consumer Code regarding distance contracts. It is understood that any reference contained in the site www.10decimistore.it to clothing or other products does not constitute an offer of sale and that the images relating to the products, as well as the ways in which they are presented within the site www.10decimistore.it, have merely illustrative purposes of the activities of 10 Decimi.
If you do not agree, in whole or in part, with the General Conditions of Use of www.10decimistore.it, please do not use our website.
General Conditions of Sale
The offer and sale of products on our website (www.10decimistore.it) are governed by these General Conditions of Sale. The products purchased on 10decimistore.it are sold directly by 10 Decimi S.R.L. with registered office in Italy, Via Putignani n° 96, 70122 Bari), registered in the Bari Company Register BA-605253, C.F. and P.IVA 08115100722, Cap. Soc. Euro 50000,00 int. vers. You can request any information from 10 Decimi through our assistance services: contact Customer Service via email info@10decimistore.it. If you need further information, go to the Customer Service area. You can find information regarding orders and shipments, refunds and the return of products purchased on 10decimistore.it. For any other legal information, see the sections: General Conditions of Use, Privacy and Withdrawal.
- Our commercial policy
1.1 The Seller offers for sale, on 10decimistore.it, the products and carries out its e-commerce activity exclusively towards its end users who are "consumers".
1.2 When we talk about "consumer" we mean any natural person who acts on 10decimistore.it for purposes which are not related to his/her commercial, entrepreneurial or professional activity, if any. If you are not a "consumer", we invite you to refrain from concluding commercial transactions through 10decimistore.it.
1.3 In consideration of its commercial policy, the Seller reserves the right not to process orders from subjects other than the "consumer" or in any case orders that do not comply with its commercial policy.
1.4 These General Conditions of Sale exclusively regulate the offer, forwarding and acceptance of purchase orders for products on 10decimistore.it between users of 10decimistore.it and the Seller.
1.5 The General Conditions of Sale do not regulate the supply of services or the sale of products by parties other than the Seller who are present on 10decimistore.it via links, banners or other hypertext links. We advise you, before placing orders and purchasing products and services from parties other than the Seller, to check their conditions of sale, because the Seller is not responsible for the provision of services by third parties other than the Seller or for the conclusion of e-commerce transactions between users of 10decimistore.it and third parties.
1.6 10decimistore.it reserves the right to refuse orders generated on its site, if it believes that there are no adequate contractual bases for the seller's policies.
1.7 10decimistore.it reserves the right to eliminate or block users if it deems them unsuitable for the contractual sales policies
- How to conclude the contract with 10 Decimi.
2.1 To conclude the purchase contract for one or more products on 10decimistore.it, you must fill out the order form in electronic format and send it to the Seller, electronically, following the relevant instructions. The sales contract is stored in our archive:
2.2 After having concluded the purchase contract for one or more products, by sending the order form, you will be sent a summary email of the transaction which contains a reference to the General Conditions of Sale - Policy - and a summary of the information on the essential characteristics of each product ordered with the relative price (including all applicable taxes or duties), the means of payment that you can use to purchase each product, the methods of delivery of the products purchased, the methods of handling complaints by the professional, the shipping and delivery costs; as well as the references and the geographic and email address of the Seller and the date by which the Seller undertakes to deliver the goods. The Seller will also provide you with a summary of the conditions and methods for exercising your right of withdrawal and the methods and times for returning the purchased products (POST-SALES SERVICES). You will also be given information about the circumstances in which you will lose the right to withdraw from the contract. If applicable to the purchase, you will be informed that, in the event of withdrawal, you will have to bear the cost of returning the products. In any case, you will be reminded of the existence of the legal guarantee of conformity of the products, you will be provided with the contact details of our after-sales service.
2.3 In the order form, displayed immediately before the conclusion of the purchase contract, we will provide you with summary information about the essential characteristics of each product ordered, the price (including all applicable taxes or duties) and shipping costs (including any additional costs incurred by you for having chosen a type of shipping and delivery different and/or faster than the standard one). The contract is concluded when the Seller receives, electronically, your order form, after verifying the accuracy of the data relating to your order. The sales contract is stored in our archive.
2.4 Product Availability
Product availability refers to actual availability at the time the buyer places the order. However, this availability must be considered purely indicative because, due to the simultaneous presence of the products on other online sales channels and in the physical store, they could be sold to other customers before the order is confirmed.
Even after sending the order confirmation email, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically corrected by eliminating the unavailable product and the buyer will be immediately informed by email.
If the buyer requests cancellation of the order, terminating the contract, 10decimistore.it. will refund the amount paid within 14 days from the moment in which 10decimistore.it has been made aware of the buyer's decision to terminate the contract.
Orders will be processed during the following hours: Monday to Friday, in the following time slot: 9:00 -18:00.
2.5 Billing
The invoice can only be requested at the same time as the order confirmation by filling out the dedicated forms.
The request for invoicing cannot be accepted after the order confirmation or in the following days.
2.6 Safeguard clause
In the event that one of the clauses of these General Conditions of Sale is void for any reason whatsoever, this will in no case compromise the validity and compliance with the other provisions contained in these General Conditions of Sale.
2.7 Contacts
Any information request can be sent by email to the following address info@10decimistore.it, by phone at the number +39 0805215984 or by filling out the CONTACTS form on the site.
The number is available from Monday to Friday during the following hours: 9:00 - 13:00, 16:30 - 20:00.
2.8 Applicable law and competent court
These General Conditions of Sale are governed by and interpreted in accordance with Italian law, without prejudice to any other mandatory prevailing rule of the country of habitual residence of the purchaser. Consequently, the interpretation, execution and termination of the General Conditions of Sale are subject exclusively to Italian law and any disputes inherent and/or consequent to the same must be resolved exclusively by the Italian judicial authority. In the event of a dispute, the competent court is mandatorily attributed to the Court of residence (or domicile) of the Consumer pursuant to art. 66-bis Legislative Decree 206/2005
The Consumer resident in Europe is informed that the European Commission has established an online platform that provides an alternative dispute resolution tool. This tool can be used by the European Consumer to resolve in a non-judicial manner any dispute relating to contracts for the sale of goods and services stipulated online and/or deriving from the same. (Pursuant to European Union Regulation No. 524/2013)
Consequently, if you are a consumer established in Europe, you can use this platform for the resolution of any dispute arising from the online contract stipulated on www.10decimistore.it
The European ODR platform is available at the following link: https://ec.europa.eu/consumers/odr/
2.9 Price
The price shown includes the value added tax (VAT) required for the type of goods.
- Guarantees and indication of product prices
3.1 On 10decimistore.it only luxury and premium brand products are offered for sale. These products are purchased directly by the Seller from manufacturers and boutiques authorized to sell the brands on the site 10decimistore.it carefully selected for their rigorous quality controls.
3.2 The Seller does not sell used, irregular or lower quality products than the corresponding standards offered on the market.
3.3 The essential characteristics of the products are presented on 10decimistore.it within each product sheet. The images and colors of the products offered for sale on 10decimistore.it may however not correspond to the real ones due to the Internet browser and monitor used.
3.4 Product prices may be subject to change. Make sure of the final sale price before submitting the relevant order form.
3.5 Purchase requests from countries not included among those displayed in the SHIPPING section cannot be accepted by the Seller.
3.6 All products are provided with an identification tag fixed with a disposable seal. We ask you not to remove the tag and the relative seal from the purchased products, of which they form an integral part. The Seller, in the event of exercising your right of withdrawal, has the right to not accept the return or not fully refund the sums paid for the purchase, in relation to those products that are without the relative tag or that have been altered in their essential and qualitative characteristics or that have been damaged, as better clarified in paragraph 8.10.
3.7 The products sold on 10decimistore.it are protected by the legal guarantee of conformity of the products pursuant to art. 128 et seq. of the Consumer Code.
3.7.1. Consumer rights regarding the guarantee of conformity of the purchased item
3.7.2. The Consumer Code (Legislative Decree no. 206/2005) in articles 128-135 provides for the obligation to guarantee consumers the conformity of the purchased good to the characteristics and quality offered. The seller is therefore responsible for defects of conformity existing at the time of delivery of the good for all products sold in its stores.
3.7.3. The lack of conformity exists when the product:
- does not conform to the description or does not possess the qualities presented by the seller.
- has defects that limit its usual performance (e.g. poorly sewn buttons, faulty stitching).
3.7.4. The Legal Guarantee protects exclusively the so-called "consumer", i.e. the natural person who, having purchased a product, acts for purposes unrelated to any entrepreneurial, commercial, artisanal or professional activity carried out and therefore does not apply to products purchased with an invoice and VAT number by professionals and companies.
3.7.5. The legal guarantee has a duration of 2 years from the date of delivery of the goods, regardless of the existence of any other guarantees issued by the manufacturer and their duration.
The lack of conformity covered by the legal guarantee that occurs within this period must in any case be reported by the consumer within 2 months from the date of discovery of the defect. In order to ensure that the defect is not a consequence of incorrect behavior by the buyer:
- the products must not have been used, worn, washed or damaged;
- the identification tag must still be attached to the products with the disposable seal;
In the event of a lack of conformity duly reported within the terms, the consumer has the right to have the seller restore, without charge, the conformity of the goods through repair or replacement, or to an appropriate reduction in the price or to the termination of the contract. In particular, the consumer has the right:
- to the repair or replacement of the goods, at his choice, unless the remedy requested is impossible or excessively onerous compared to the other; the remedy requested is "excessively onerous" when it imposes unreasonable costs on the seller compared to the alternatives, taking into account the value of the intact good, the extent of the defect and the possibility of resorting to alternative remedies without significant inconvenience for the consumer;
- alternatively (where the first two remedies are impossible or excessively onerous, or have not been carried out within reasonable timeframes, or previous repairs or replacements have caused significant inconvenience to the consumer), to request a reduction in price or termination of the contract.
3.7.6. The consumer can assert his rights regarding the legal guarantee of conformity by contacting the seller of the goods directly - i.e. 10 Decimi S.R.L. - or by sending an email to: info@10decimistore.it
3.8. Privacy
3.8.1. You can obtain information on how we process your personal data by accessing the section https://www.10decimistore.it/privacy
3.8.2. For any other information on our Privacy Policy you can send requests to the following email address: info@10decimistore.it or to our registered office address, 10 Decimi S.R.L, Via Putignani n° 96, 70122 Bari.
3.8.3.Please read the Privacy Policy carefully which also applies if the user accesses 10decimistore.it and you use the related services, but you do not purchase any products. Privacy helps you understand how 10decimistore.it collects and uses your personal data and for what purposes.
3.9. Dispute Resolution, ODR and Joint Conciliation
If you have submitted a complaint to us that we have not been able to resolve together, remember that the online dispute resolution service for consumers has been established by law.
Since 9 January 2016 there has been an online platform where you can find the list of bodies you can contact to open an online dispute resolution procedure. You can find all the information at following address http://ec.europa.eu/consumers/odr/
For any further information, do not hesitate to contact our customer care at info@10decimistore.it
Jurisdiction
For civil disputes relating to the application of Sections I to IV of this chapter, the mandatory territorial jurisdiction is that of the judge of the place of residence or domicile of the consumer, if located in the territory of the State.
Legal Notes on ADR/ODR
Alternative Dispute Resolution - ALTERNATIVE DISPUTE RESOLUTION (ADR) / ONLINE DISPUTE RESOLUTION (ODR)
Pursuant to art. 14 of Regulation 524/2013, the user is informed that in the event of a dispute, he or she may submit a complaint via the European Union ODR platform, which can be reached at the following link http://ec.europa.eu/consumers/odr/. The ODR platform is an access point for users who wish to resolve disputes arising from online sales or service contracts out of court. For more information contact: info@10decimistore.it
The General Conditions of Sale are governed by Italian law and in particular by Legislative Decree 6 September 2005 n. 206, on the consumer code, with specific reference to the legislation on distance contracts and by the legislative decree of 9 April 2003 n. 70 on certain aspects concerning electronic commerce.
3.9.1. Modification and update
The General Conditions of Sale are modified from time to time also in consideration of any regulatory changes. The new General Conditions of Sale will be effective from the date of publication on 10decimistore.it
- Payments
4.1 To pay the price of the products and the related shipping and delivery costs, you can follow one of the methods indicated in the order form. In no case will you be charged costs greater than those actually incurred by the Seller, in relation to the payment instrument chosen by you.
4.2 In the case of payment by credit card, the financial information (for example, the credit/debit card number or its expiration date) will be forwarded, via encrypted protocol, to Banca Sella or other banks, which provide the related remote electronic payment services, without third parties being able to access them in any way. Furthermore, such information will never be used by the Seller except to complete the procedures relating to your purchase and to issue the relevant refunds in the event of any returns of the products, following the exercise of your right of withdrawal, or if it becomes necessary to prevent or report to the police the commission of fraud on 10decimistore.it. The price for the purchase of the products and the shipping and delivery costs, as indicated in the order form, will be charged to your current account at the time of shipment of the purchased products.
4.3 If you buy with Scalapay you receive your order immediately and pay in 3 installments. You acknowledge that the installments will be transferred to Incremento SPV S.r.l., to related parties and their assignees, and that you authorize such transfer.
- COUPON
5.1 COUPONS are personalized codes that allow you to take advantage of a discount on purchases made on 10decimistore.it.
5.2 The INSERT COUPON box is displayed on the first page of the purchase process: once you have added the items to the SHOPPING BAG, enter your code in the USE A COUPON CODE box and click APPLY.
5.3 Limitations on the use of the COUPON A). The value COUPON cannot be converted into money in any way; B). It will not be possible to use multiple COUPONS in the same order; C). It is not valid for all discount levels on the site
5.4 If for any reason you are not satisfied with your order, you can return the item on which you applied the COUPON following the standard return procedure available in the Returns section. Once your return has been accepted, you can arrange to receive a new COUPON with our customer service by sending a request to info@10decimistore.it 6.1 To find out the specific shipping and delivery methods for the products, go to the Shipping section, in the INFORMATION area i. Please pay attention to the information in this section because the information contained therein forms an integral and substantial part of these General Conditions of Sale and, therefore, is considered to be fully known and accepted by you at the time of transmission of the order form.
- Customer Service
6.1 You can request any information through our assistance services: contact Customer Service. For further information, access the CONTACTS area
- Right of withdrawal
You have the right to withdraw from the contract, without giving any reason, within 30 days. The withdrawal period expires after 30 days from the day on which you or a third party, other than the carrier and designated by you, acquires physical possession of the last good.
To exercise the right of withdrawal, you are required to inform us via the following methods (Personal Area on the site, Tel +39 0805215984, Email info@10decimistore.it or via mail) of your decision to withdraw from this contract by means of an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form for this purpose, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
- Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed of your decision to withdraw from this contract. Such reimbursements will be made using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest.
- Refund times and methods
9.1 After the products have been returned, the Seller will carry out the necessary checks to ensure that they comply with the conditions and terms set out in paragraph 8. If the checks are concluded positively, the Seller will send you, via email, the relevant confirmation of acceptance of the returned products. If the checks are not concluded positively, the Seller will inform you, via email, of the existence of a decrease in the value of the returned products, resulting from your failure to comply with the conditions set out in letters b) c) and d) of the previous paragraph 8.3. At the same time, the Seller will also inform you of the amount that will be deducted from the sums paid by you for the purchase of the returned products; without prejudice, alternatively, to the possibility of re-obtaining, at your expense, the products in the state in which they were returned to the Seller, as provided for in the previous paragraph 8.10.
9.2 Whatever the payment method used by you, the refund, full or partial, is activated by the Seller in the shortest possible time and in any case within 14 days from the date on which the Seller became aware of the exercise of your right of withdrawal after verifying the correct execution of your right of withdrawal and checking the returned products.
9.3 The Seller will refund you using the same means of payment you used to purchase the returned products, unless you have expressly agreed with the Seller to use a different means of payment and provided that you do not incur any additional costs as a consequence of the refund. If there is no correspondence between the recipient of the products indicated in the order form and the person who made the payment of the sums due for their purchase, the refund of the sums, in the event of exercising the right of withdrawal, will be made by the Seller, in any case, to the person who made the payment.
9.4 The value date of the refund is the same as the debit, so you will not suffer any loss in terms of bank interest.
9.5 The Seller indicates which carrier is used for returning the products: SDA courier in Italy or DHL Sardinia, Sicily and outside Italy (http://www.dhl.com/) and www.ups.com . The customer must use the pre-printed adhesive label attached to the package containing the products (label only available for DHL orders outside Italy). You can return the products to the Seller without having to pay the necessary costs yourself. For returns in Italy, the label is placed by the courier at the time of collection. According to the methods and terms provided for the exercise of the right of withdrawal, this method allows the Seller to directly pay, on your behalf, the costs of returning the purchased products, freeing you from any obligation to pay to the carrier. This method also allows you to check, at any time, where each package is located, freeing you from any liability in the event of loss or damage to the products during transport. For returns from Russia and the rest of the world, the entire operation is the responsibility of the customer who can independently decide the courier to use for the return. Only the tracking number of the package is required, which the customer can send to info@10decimistore.it
9.6 If you decide to use a different shipping agent than the one indicated by the Seller to return the products, you will be responsible for the shipping costs, including liability in the event of loss or damage to the products.
- Privacy
10.1 You can obtain information on how we process your personal data by accessing the Privacy.
10.2 We also ask you to read, if you have not already done so, our General Conditions of Use because they contain important information on how we process the personal data of our users and on the security systems adopted.
10.3 For any other information on our Privacy Policy you can send requests to the following email address: info@10decimistore.it or to the address of our registered office, Via Putignani 96, 70122 Bari.
- Applicable law and dispute resolution
11.1 The General Conditions of Sale are governed by Italian law and in particular by Legislative Decree no. 6 September 2005. 206, on the Consumer Code in Chapter I "Consumer rights in contracts", with specific reference to the legislation on distance contracts and by Legislative Decree 9 April 2003 no. 70 on certain aspects concerning electronic commerce. distance contracts and by Legislative Decree 9 April 2003 no. 70 on certain aspects concerning electronic commerce.
- Modification and update
12.1 The General Conditions of Sale are modified from time to time also in consideration of any regulatory changes. The new General Conditions of Sale will be effective from the date of publication on 10decimistore.it.
RISK TRANSFER CLAUSE
According to the provisions of art. 63 of the Consumer Code, the "risk of loss or damage to the goods for reasons not attributable to the seller, is transferred to the consumer only when the latter, or a third party designated by him and other than the carrier, physically takes possession of the goods.
Any damage to the packaging and/or product or the mismatch of the package number with the indications must be contested immediately in writing on the courier's delivery note. Where permitted by applicable law, once the courier's document has been signed without the customer having raised any objections, the customer will not be able to raise any objections regarding the external characteristics of the package delivered.
“The customer must check the Products immediately upon delivery, to ensure that they comply with the order, any missing products ordered or report any obvious defects in the products. If the customer has signed the delivery document without reservations, he/she will not be able to subsequently raise any objections, except for hidden defects.” In the event of damage to the product or mismatch, the clauses formulated above limit the objections that the consumer could raise if no objections are raised immediately after delivery to the courier in the event of non-hidden defects (an activity that the law does not require of the consumer or that the consumer could not perform, for example if the delivery is made to a third party)
LIMITATION OF LIABILITY.
Except in cases of willful misconduct or gross negligence, 10 decimi S.R.L will not be liable in any way towards the Customer for indirect or consequential damages that may arise from the purchase of products offered for sale on the site. In the latter, a limitation of liability relating to possible inadequate graphic representations of the images of the products on the site, according to the wording of the clause, even if not attributable to factors beyond the control of the seller (e.g. due to the Internet browser or monitor used by the consumer):“3. Purchase procedure. The site shows, for each selected Product, an image of the Product itself, the unit price, the color and the sizes. The images are used for the sole purpose of illustrating the Product; 10 Decimi S.R.L cannot therefore be held responsible for any inadequate graphic representation of the products presented on the site”.
Please read the Privacy Policy carefully, which also applies if the user accesses 10decimistore.it and uses the related services, but does not purchase any product. Privacy helps you understand how 10decimistore.it collects and uses your personal data and for what purposes.
- Intellectual property rights
The contents of 10decimistore.it, such as, by way of example, the works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, logos and any other material, in any format, published on 10decimistore.it, including menus, web pages, graphics, colors, schemes, tools, the characters and design of the website, the diagrams, layouts, methods, processes, functions and software that are part of 10decimistore.it, are protected by copyright and any other intellectual property rights of 10 Decimi and other rights holders. Reproduction, in whole or in part, in any form, of 10decimistore.it and its contents, without the express written consent of 10 Decimi, is prohibited.
10 Decimi has the exclusive right to authorize or prohibit the direct or indirect, temporary or permanent reproduction, in any way or form, in whole or in part, of 10decimistore.it and its contents. With regard to the use of 10decimistore.it, you are only authorized to view the website and its contents. You are also authorized to perform all other temporary reproduction acts, devoid of their own economic significance, which are considered transitory or accessory, an integral and essential part of the same visualization of 10decimistore.it and its contents and all other navigation operations on the website that are performed only for a legitimate use of 10decimistore.it and its contents.
You are not authorized to perform any reproduction, on any medium, in whole or in part of 10decimistore.it and its contents. Any act of reproduction must be, from time to time, authorized by 10 Decimi or, where appropriate, by the authors of the individual works contained in the website.
Such reproduction operations must in any case be carried out for lawful purposes and in compliance with the copyright and other intellectual property rights of 10 Decimi and the authors of the individual works contained in the website. The authors of individual works published on 10decimistore.it have, at any time, the right to claim authorship of their works and to oppose any deformation, mutilation or other modification of the works themselves, including any act of damage to the works, which is prejudicial to their honor or reputation.
You undertake to respect the copyright of the artists who have chosen to publish their works on 10decimistore.it or who have collaborated with 10decimistore.it in the creation of new expressive and artistic forms intended to be published, even if not exclusively on the website, or, again, which form an integral part of it. Furthermore, you are not, under any circumstances, authorized to use, in any way and form, the contents of the website and each individual work protected by copyright and any other intellectual property right. By way of example, you may not alter or, in any other way, modify the contents and protected works without the consent of 10 Decimi and, where necessary, of the individual authors of the works published on 10decimistore.it.
- Content Warning
10 Decimi has taken every precaution to prevent the publication, on the website, of contents that describe or represent scenes or situations of physical or psychological violence or such that, according to the sensitivity of the users of 10decimistore.it, may be considered harmful to civil beliefs, human rights and the dignity of people, in all its forms and expressions.
In any case, 10 Decimi does not guarantee that the contents of the website are appropriate or lawful in other countries, outside of Italy.
However, if such contents are deemed unlawful or illegal in some of these countries, please avoid accessing our website and if you choose, in any case, to access it, we inform you that the use you decide to make of the services provided by 10 Decimi will be your exclusive and personal responsibility.
10 Decimi has also adopted every useful precaution in order to ensure its users that the contents of 10decimistore.it are accurate and do not contain incorrect or out-of-date information, with respect to the date of their publication on the website and, where possible, also subsequently.
However, 10 Decimi does not assume any responsibility towards users for the accuracy and completeness of the contents published by 10 Decimi, on its website, without prejudice to its liability for willful misconduct and gross negligence and unless otherwise provided by law.
Furthermore, 10 Decimi cannot guarantee its users that the website will operate continuously, without interruptions and without errors or malfunctions due to the Internet connection.
For any problem encountered in using our website, contact Customer Service. A 10 Decimi manager will be available to provide you with assistance and to help you restore the functionality of your access to the website, if this is possible.
Similarly, we recommend that you contact your Internet service provider or check that each device for Internet connection and access to web content is correctly activated, including your Internet browser.
Although 10 Decimi will try to do everything possible to ensure continuous access to its website, the dynamic nature of the Internet and its contents may not allow 10decimistore.it to operate without suspensions, interruptions or discontinuity due to the need to operate updates to the website.
10 Decimi has adopted adequate technical and organizational measures to safeguard the security of its services on 10decimistore.it, the integrity of data relating to traffic and electronic communications with respect to forms of use or knowledge that are not permitted, as well as to avoid risks of dispersion, destruction and loss of data and confidential and non-confidential information relating to its users, present on 10decimistore.it, namely of unauthorized access, or access that does not comply with the law, to the data and information itself.
- Our commercial policy
10 Decimi has adopted its own commercial policy; its mission consists in selling products through its services and its website exclusively to the "final consumer", meaning a natural person who acts, on 10decimistore.it, for purposes outside of their commercial, entrepreneurial or professional activity, if any.
If you are not a final consumer, please do not use our services to purchase products on 10decimistore.it. 10 Decimi will otherwise have the right not to take into consideration purchase orders from subjects who are not final consumers and any other purchase order that does not comply with the General Conditions of Sale and these General Conditions of Use.
- Applicable law and dispute resolution
These General Conditions of Use are governed by Italian law and in particular by Legislative Decree 6 September 2005 n. 206, on the consumer code in Chapter I "Consumer rights in contracts".