Shipping policy
PRODUCT SHIPPING
Shipping is carried out by 10Decimi S.r.l. VAT number / Tax code: 08115100722 Address: Via Putignani n° 96, 70122 Bari using, at its sole discretion, the major couriers operating on the market.
The SELLER mainly works with the following couriers: DHL EXPRESS, BRT and SDA
The following delivery times are estimated:
Europe: 2-4 days for main destinations / 4-5 days for remote destinations;
Italy 2-3 days, barring unforeseen circumstances (external causes and/or remote locations). During sales or promotions, shipments may take longer.
The times indicated are purely indicative and not binding. The SELLER does not assume responsibility for any delays due to customs operations and controls, or to causes of force majeure.
The SELLER will always ask Paypal to contact the customer's bank before shipping to obtain approval for payment.
Delays due to the technical times of said verification are accepted by the CUSTOMER from now on.
In any case, the SELLER reserves the right to postpone shipping in the presence of particular company events or force majeure.
STANDARD shipping is FREE for shipments.
During the Christmas and holiday periods, shipments may experience slight delays in delivery times.
| Zone | Countries | Standard | Express | Promo shipping |
|---|---|---|---|---|
| Italy | Italy, San Marino, Vatican | €5.90 | €8.90 | €0.00 with a minimum spend of €199.00 |
| Zone 1 | Austria, Belgium, Czechia, Denmark, Germany, Hungary, Luxembourg, Netherlands, Poland, Slovakia, Slovenia | €25.00 | Express shipping valid for Italy | € 0.00 with a minimum spend of € 1000000.00 |
| Zone 2 and 3 | Croatia, Estonia, Finland, France, Greece, Ireland, Latvia, Lithuania, Malta, Monaco, Portugal, Romania, Spain, Sweden, United Kingdom | €18.00 | Express shipping valid for Italy | € 0.00 with a minimum spend of € 1000000.00 |
| Zone 4 | Iceland, Liechtenstein, Norway, Switzerland | €40.00 | Express shipping valid for Italy | € 0.00 with a minimum spend of € 1000000.00 |
| Remaining areas | Afghanistan, Aland Islands, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Saint Eustatius and Saba , Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cabo Verde, Cambodia, Cameroon, Canada, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos Islands, Colombia, Comoros, Cook Islands, Costa Rica, Cuba, Curacao, Cyprus, Democratic Republic of the Congo, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Islands, Honduras, Hong Kong, India, Indonesia, Iran, Iraq, Isle of Man, Israel, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Macao, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Korea, North Macedonia, Northern Mariana Islands, Oman, Pakistan, Palau, Palestinian Territory, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Puerto Rico, Qatar, Republic of the Congo, Reunion, Russia, Rwanda, Saint Barthelemy, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Sint Maarten, Solomon Islands, Somalia, South Africa, South Georgia and the South Sandwich Islands, South Korea, South Sudan, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, U.S. Virgin Islands, Uganda, Ukraine, United Arab Emirates, United States, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe | € 50,00 | Express shipping valid for Italy | € 0,00 with a minimum spend of € 1000000.00 |
